企业入驻搜索写评价分类关于
简体中文English

Violet

美国

1 评价
2 被浏览
6 有帮助

1 条评价

Galaxycove

Stay away!!!

I also fell for the social media ads and the fake reviews and now can't seem to get my money back. I received the projector and the stars didn't work at first. They worked after a few minutes but started acting up right away. They would turn off and on constantly for about the 20 mins (not blink, completely go off and on randomly). The next day they didn't work at all. I contacted them for a replacement at first and they made it very difficult, asking for several "clearer" videos in order to provide me with a return address/replacement instructions. After a couple days of not hearing back even though I sent them videos, I made a comment on their instagram about this to someone asking about the quality and my comments were removed by GALAXYCOVE. Now I understood why their product seemed so good! I then found this page and realized I had been scammed like others. Since it seems they have a 7-day return policy (cause they know it's crap), I immediately emailed them with a refund request (as per instructions on the site), along with the videos again so that they don't put up more excuses. They said they would 'escalate' my claim and update me on the status of my refund and that I'd be charged a 5% restocking fee. After a WEEK, they replied saying that they've sent me a replacement, when I clearly asked for a refund (it's even the title of my email!) and have been asking for a return address for more than a week. To this day I still don't have an address and don't want their crap product. I'm filing a claim with my credit card. Also, after unfollowing them, I got served instagram ads for 'GALAXY CAVE' (with an A instead of an O), same projector, price and logo!!!! This is obviously a scam operation that just keeps changing names like others have mentioned. STAY AWAY!

2020-09-25已认证有帮助 6