Amazing Company and Customer Service…
I've ordered several amazing wigs from My First Wig. From the first order, I wasn't sure how to add the additional fee for customization of units. I reached out to customer service where I met Bella. Bella was kind, considerate, understanding, caring and overall just amazing. She went above and beyond to help me with the issues I faced with the sizing. She explained the entire process to me from start to finish. Every wig purchased she was there to ensure everything went smooth. I was contacted when the unit shipped and when it would be delivered. I was also contacted by Bella and the rest of the team to ensure I was happy with my units. Unfortunately, I ordered 2 units within a week apart from placing my first order. I gave Bella the incorrect measurements for my head and both units are a little too snug. I'm unable to wear a wig grip with them to prevent them from sliding back. It was totally my fault because I gave the incorrect measurements. But, I will not give up until I get it right. I ordered another unit with the correct measurements and it's on its way to me now. I'm so excited. So, please make sure you measure your head correctly and if you're going to be wearing a wig grip give it an extra half inch or so because you cannot return it because it was made for your head. I hope this review help customers find their perfect unit. Happy Shopping!! Thank you My First Wig for all that you do.