If I could give a zero rating
If I could give a zero rating, I would. I placed an order on 9/13 or 9/14. A few days went by and I was uncomfortable after reading reviews so I sent an email to cancel my order. I understand the time difference but they weren't replying until I opened my claim with PayPal on 9/20. I finally get an email about my order saying they're sorry to tell me but my order has been shipped. I look at the tracking and the label was just created and still in Shanghai on 9/23. I send a msg stating that I still wanted my refund and they could have the package rerouted. I hadn't heard from them again until this morning 9/29 talking about be patient. Why tf would I want it shipped to the U.S. just to ship it back?! I'm done being patient, I asked to have the issue resolved before I even had to involve PayPal. I'm sick of this back and forth, refund my money NOW!