So far I have been having a good time…
So far I have been having a good time selling on novelship. However, just recently, I got rejected for a pair that passed quality check. To be very honest, the pair was kept and well maintained, the soles were not even yellow from the picture and it is some dirt that is so minor that buyer would not even notice. As a buyer, what I care about most is first if the item is authentic or not? Then I go ahead to proceed to check if there are any MAJOR flaws of the shoes. I don’t catch tiny little minute details like some non visible dot on the pair of shoes. So as a buyer, if I were to receive an item that I feel is not right, for example, stitching issues on the inner t shirt, do I return the items back to you and get a refund? It doesn’t work that way too. So I feel, to be fair to the seller, i would propose for the buyer to offer a price instead to see if the seller agree to sell at this price for such a minute matter and novelship to hold the shoes until the next buyer arrives? It really scars seller to sell, means we got to take every single angle of the shoe before we send them over to you? I mean Not to earn our sellers money for whatever penalty fee or shipping fee back as well what. Next, as a buyer, overall I’m satisfied but just for one thing, you promised to get a deal done by 6/10 working days, fine, sometimes I agree yea it’s from overseas then inform your buyer this is coming from overseas and it takes some time to come? Also, when you engage with your courier thst we paid for, it takes 3-4 working days to reach me. Holy, we are talking about local shipment that I paid 15 bucks for, and you take 3-4 working days. I could pay 5 bucks and get my items shipped the next working day locally man. But it doesn’t seem like it when we were to ship our shoes to you, it reach you within 1-2 working days. All these are just my Honest And truthful opinion and feedback. I wasted my time typing this but I hope my time wasted is worth it for you guys to improve on your service cuz I’m your customer as well. Thank you