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kelly simmonds

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duntery.uk

I would never buy from this site again.

I would never buy from this site again. I order 3 dresses, which 2 didn’t fit. You have 5 working day to let them know you wanted a refund. I told them the same day. Firstly you have to pay for postage which was £11.99 x3 then because I had to sent to back, it costed me £32 in postage. When I sent them back they asked how much the value was which I told them £140 but in fact it was £158. My dresses sat in customs over 2 months as I was emailing this company for a refund, which they finally told me I had to pay a customs charge of £28. The total amount I paid for the dresses was £79 x 2 postage to me was £35.97 to send back £32 and customs charges £28 which was a total of £253.97 the refund I got back was £98.40 for both dresses because they said they only give 80% of the refund back. I was so upset I’m a single mum and to lost that amount of money was heartbreaking. My advice would be DONT BUY FROM THIS SITE. They say Uk but they are in china..,

2024-06-23