Unclear tracking bad, customer service
I have placed an order on the 27th of November. Just got a confirmation email and then radio silence. I emailed last week to support with all the information needed to look up the order. Got a generic email back saying they were missing vital information to offer support and if I could provide an order number ect or forward the confirmation email. So I forwarded the order confirmation email and got the exacte same generic email back. I have no clue if my products will arrive in time of they have been shipped at all. Update. Got the order and tracking, this process could be improved, quality is decent. Dont expect too much.