Initial contact was sketchy at best
Initial contact was sketchy at best. A sales person, Sam, was very reluctant to give me very much info related to the trailers I was interested in and even more reluctant to give me an appointment. After explaining my situation several times he left me the impression I wither had an appointment or I didnot, even thought I assured him I would be there. He insisted I had to have a response to a text mssg. to confirm or the appointment would not be registered. I have no texting capabilities on my phone and told him I was not going to involve others in my business. I arrived on time for my appt. and was met by a person, whose name I do not recall. When he asked who my appt. was with I replied "Sam" and was informed he had just left for lunch. The person on the lot left to find someone else to assist me and I started to look at trailers in the category interested in. A young man, Justin, came out to greet me and engaged me in a very complete intro to the products in the category I was interested in. Justin patiently took me through the available units and accessory possibilities. I made a choice and followed through with the purchase. I discovered Justin and I were both Navy veterans and our experiences were quite different in the service I would hope that you know what a fine young man you have working for you and representing your company. I will recommend Trailer Plus and Justin, but would steer people away from "Sam" Thank you for the opportunity to critique my experience. J. E. Stahl