Stability. Scalability. Reliability. Trust.
I don't often post reviews of companies so this company stands out exceptionally if I'm spending the time to recommend them. And I do recommend them. Several of my peers have shifted to them based on my recommendation, away from more bloated and expensive platforms and - while it does take a bit of set up to get it just right, the functionality is way beyond what initially meets the eye. Stability. Scalability. Reliability. Trust. I think in online business, a lot of SaaS companies have taken the business-to-business relationship for granted by making the UI & marketing slick & then drop the ball on adding and updating functionality and support once they've made the sale. But not Brilliant Directories, they're fostering a symbiotic relationship of growth with their business-owner clients. This is a refreshing return to what really matters - a company that is investing their time and resources back into their business - developing functionality that helps your business thrive. I want to do business with them - I like doing business with them. The reason I recommend this directory is because I know that they have excellent uptime, a sustainable business model with fair pricing, and they provide a swiss army knife of advanced functionality that fits most business types & industries. They meet all of my directory needs - and there are features I know my business will grow into overtime and they'll be able to support my continued growth. I can't stress how many platforms try to trap you when you need to scale and seem to punish you for your success. (read: become more expensive because they think you're trapped) but that's not the case here. And that's yet another big reason why I recommend them so highly. They want you to succeed. But they don't try to squeeze you once you do. At the same time, companies are also dropping the ball on adding functionality and developing stable updates. This is an exceptionally mature, stable, and advanced directory platform. Too many companies leave you to your own devices once you're locked in but brilliant directories has prioritized building out advanced functionality that is crucial to a successful business. They have a well-documented knowledgebase. The criticism that their U.I. is dated misses the most crucial aspect that is - the core platform is stable (I've had perfect uptime) and they prioritize developing useful functionality that you will grow into when your business is ready to scale. As a business owner - I want the front of my directory to look beautiful and professional. And I need advanced functionality to make everything work smoothly. They win at what matters, hands down. I actually appreciate that the U.I. doesn't change (now) because I don't want to have stuff moved around on me once I learn where it is. I like that it's right where it's always been. The people that have made the switch following my recommendation have always reached out to thank me after they've had time to see just how much is possible with this directory platform. I never wonder if this platform is down. I never have to worry if there are compatibility issues or security issues. It just works. And they don't punish you when your company starts to become successful, like a lot of platforms do. As you grow, they've already got the features you're going to need to grow into but they don't hold you hostage. I feel like they are genuinely passionate about wanting me to scale and succeed. This is a platform that wants to see you succeed as a long-term client. I'll forever recommend them.