Easily broken + questioning 'customised'
I purchased a full set of what was recommended to me in the assessement - day and night serums, day and night moisturisers, eye serum and exfoliating pads. my skin appearance is a bit better, tightened pores, but my issue is to do with packaging - the eye serum cylinder shattered completely on a fall of <10cm... so if you're a mum with kids around, or just generally clumsy, these products are not for you - you can potentially KO / waste close to full price if any products are knocked over within a week, like mine. all the products i purchased, except the exfoliating pads, are packaged in containers of the same fragile material. in addition, i question the technicality of 'customised'. although you do a skin assessment and so on, the combination of ultra fast shipping out of Singapore (albeit great for impatient people) coupled with 'made in Sweden' only indicates each set is not actually customised per individual. If it is customised per individual (very doubtful), that would mean it is done in Singapore not Sweden. If it's done in Sweden, the fast shipping time indicates they have set batch formulas they line you up to based on the results of your assesessment. In either scenario, the products are not *quite* what they purport to be. Based on both of these issues, i won't be continuing with this skin care regime. [edit 4.12.2020] interesting composition of response. you've not actually stated clearly either way to my query on individual customisation in clear words -- which i assume is by design, given i work in comms myself. 'mapping to individual ingredients' amongst the balance of the reply seems to affirm my theory of pre-set formulas. 💁🏽♀️ appreciate the reply regardless.