Poor exchange policy!!!!!!!!!!!!
I have ordered several items from lovely wholesale and have been pretty well pleased with the things I've ordered however this last order I ordered the same size I normally order and when I received it they were too big. I had to email them to try and exchange my order. When they finally replied they told me I had to take pictures of the size of the items I wanted to exchange along with measurements!!!!! WHAT?????I thought it was a joke. All I wanted was a smaller size and most store online do no hassle exchanges. I sent the pictures and as of know still haven't heard a word. I think that is poor service and utterly ridiculous. I only had the order one day...I just decided to take them to be altered. I am not going through this mess for a simple exchange. Whatever you do make sure you order the right size because a exchange to them is like you are lying about it and you have to go through interrogation to get one. I am very disappointed and disgusted with this company. To me I felt like I wasn't treated fairly and all they should have saw where I just received my order and sent me whatever needed to do a exchange. Shame on you lovely wholesale. Your exchange policy SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!