BEWARE THESE PEOPLE ARE SCAMMERS.
BEWARE THESE PEOPLE ARE SCAMMERS. Like other reviewers who have been scammed, I’d say if it seems to good to be true then it is! I ordered items from a British company called Aurora on Tic Tok under the direction of a family member. I never or want to use this platform but downloaded the app solely to order their goods.However this companynand their goods were being used as a front by dynamts who are located in Kowloon Hong Kong. As I clicked on order and on icon for insurance it kept redirecting me back to Aurora , the British company. I didn’t notice until the order was processed that the business name on the order confirmation was changed to dynamts. I immediately googled this company on trust pilot and like so many others realised I’d been scammed. Within 8 minutes I had cancelled, but unlike the rapid order confirmation, there was no such speedy confirmation of the cancellation. I spent hours trying to get this order blocked by my CC company, but now have to wait for them to prove they are scammers! Thus 20 days for delivery, if it occurs, then loss of poor quality goods and no refund. Banks constantly urge us to look out for scams but do little to prevent it. By not blocking this transaction, it will cost them so much in the eventual administration of the complaint. I time stamped all the transactions as screen shots and fired another email to reinforce the cancellation. To my surprise I received a response…”Dear customer, do you want to cancel this order?’ I replied yes….again. Literally ten minutes later I got a notice to say the item was shipped.👹👹👹. This was £60 I could ill afford to spend on a gift for a person recovering from hair loss, and I realise how awful it would have been to have to gift either shoddy goods or have no gift at all. AVOID AT ALL COST LITERALLY. UPDATE.The goods arrived and were a joke! The kind of items one buys in dress up stores . I requested a return but as yet four weeks later am yet to receive a response. SURPRISE 😠🤬