You did worse than bad
You did worse than bad. I ordered $70 worth of t-shirts from you, waited for them, figuring they were taking awhile as we are in unprecedented times-COVID. When they didn't show up after a month or two, I reached out to you, I was provided a tracking number that showed "delivered," except, I never received these two shirts. Your rep, Merida Jones, said that since the person who delivered them had deemed them delivered (they weren't signed for-no signature required), there was no guarantee that your company would stand by the shirts. No refund would be offered nor would replacements be re-sent. You offered me a %50 discount towards a future purchase-like I want to go deeper in the hole with a company that won't guarantee receipt of its merchandise. No, I won't be spending any more money here-I've got better odds of a payback/payoff in Vegas. I've reported you to my cc company and will also be going to BBB.