Sorry Customer Service
I just received my very first order and it was a pair of leggings & a pair of jeans. The leggings run big which I am ok with. The jeans on the other hand run extremely small! I paid over $30 for them. I got the size according to the "sizing chart" it said I needed & when I got them they would not fit. I contacted what they call customer service and I was told that I could pay to send them back and them send me another pair "free" when I already paid for the ones I have & I am not paying to return something that was misrepresented. Then I was told I could keep the jeans and they would refund me $10. Um that does not seem right to me. When I told them it didnt seem right they just kept copying & pasting what they had said previously. As I said this was my very first time and it unfortunately will be my last. I will make sure I post this every where I can so everyone can see that this company is a joke. ***** FOLLOW UP****** Manager/ Supervisor got in touch with me and she was able to assist me in a way that the representative could not. She was very nice about everything. Have learned just to go to a larger size. Love the clothes and will give another try.