I have been trying and failing to get a refund - avoid
I have been trying and failing to return an item to Cicinia. The dress, which has come from China, is very badly made and looks nothing like the photos. Following their procedure, I have emailed (at least 10 times) but have had no reply. So I have lost £100, which is not an insubstantial amount. I am at a loss of what to do, other than to advise others not to buy anything from them. Please avoid at all costs.