AVOID!!!
AVOID!!! I bought bridesmaid dresses in march these didn’t arrive I’ve emailed this company numerous time with no solution, they have tried to offer me 60% refund for items that have never arrived I’ve told them I’m taking it further and will go through small claims if I have to and they have stopped emailing back when I rejected them sending me 60% refund completely unacceptable I did tell them Via email I would be on to leave a review since they haven’t replied or sorted this mess out I contacted Royal Mail who have stated they have received no correspondence about this from themselfs also they have sent me a link to fill out which states on it to be filled in by business owners only which I cannot fill out as only they know them details as it’s there business account Royal Mail stated and on there website which anyone can see that the company have to contact them direct to raise a claim as they are the sender which is stated online for everyone to see this company is using every excuse not to sort this out as others have stated on here and in there Facebook page also! I cannot fill in the form that was sent as it’s for the business owners only which means cicinia have to fill out to raise the complaint for the missing order! If I could upload the image of the form they sent me to fill out I would show it here as it states to be filled in by Buisness owners only and also says do not enter location number ( PLN ) which this has been sent via email to attach the the form that states do not add PLN number