MyGeniusGifts - Broken Clippers, horrible customer service
I have not yet determined if MyGeniusGifts.com is a scam, but I can say that their customer service is terribly poor. I ordered a product on 8/10 and immediately received confirmation of that order. It is now 8/26 and I have emailed their customer service twice requesting status of the order; once in the morning of 8/25 and again in the morning of 8/26. My next email, which will be the morning of 8/27, will be to cancel the order. I will not order from them again as this experience has certainly been poor. I finally received the product and used it a few times. It broke. Snapped right in two at the thinnest point. They said I could send it back to China and they would refund my money, which is likely less than the shipping, or I could keep it and they would refund 30% of my money. This for a product that broke and is completely useless. I am currently under review with PayPal to see if I can get a full refund.
