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Dennis

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Creality

3D printer HELL!

I ordered a simple "bowden tube" for my 3D printer. While ordering I selected Czech as company to ship from, as it was closest to me (I made this decision based on environmental concerns). The company however shipped my package from China anyway. My package has been stuck at Luxembourg sorting center, I live in the Netherlands. When shipped from Czech, this wouldn't have happened. Now, 3 weeks later, the seller tells me that my package is being held at a local post office (in Amsterdam, I live in Groningen 2,5h by car away) and tells me to contact the post office without providing any addition information about what post office, where it is located or how to contact them. I've been having contact with the helpdesk for over 2 weeks with only negative feels from my side. These people are incapable of doing their job.

2020-11-13