Middle of the Road - nothing profound!
Over my experience with the legal team, we have been hung up on, put on hold for great amounts of time, been promised a return phone call...none to follow.....over all and in general, customer service stinks! We full filled our contract and could not get a quick settlement due to different people not following thru with promises of call backs etc. Bedrock needs to educate your customer service team so that they can provide answers to questions and return phone calls in a decent amount of time.