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Michael S

美国

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Miraclesofa

Not for shedding pets.

I ordered 3 slipcovers for a new sectional that we had purchased. At first glance it all seemed nice. Within a day my opinion changed. If you have pets that shed these are not the sofa covers for you. We purchased a chum chum brush and not even our Dyson can remove all the hair that sticks to these covers daily. It takes me at least 30 minutes to vacuum them and there is still hair that is hard to remove. Contacted customer service twice and they made suggestions which did not work. One suggestion was to put the covers in the dryer and then proceed to wash and dry as usual. I stated that this was not very efficient for me. As I do not have time to do this on a daily basis. They then offered me 50% off of another set. I asked to have my money back and I was a week past my warranty and they said they could do nothing. Disappointed in this company and its customer service.

2020-11-15已认证