Refusing refund like many others here.
Just like many of the users here, they have refused to replace my phone under warranty. They told me I could get it repaired and they would reimburse me, but when I told them the repair store said it would cost more than the value of the phone to fix, they stopped replying to my messages. The phone is under warranty and they are blatantly breaching australian consumer law. Ebay and Paypal are helping them get away with it with their intentionally difficult refund process. Do not buy.