Domestika Stole Money from Me
Awful misleading business practices do NOT trust this company. They deliberately use misleading tactics to confuse you and then refuse to refund you. I was scammed out of almost £300 by this company and both Domestika and PayPal refused to refund me. Do not risk putting in your card details into this website they will steal your money and refuse to pay it back. Thankfully the UK government is bringing in legislation to prevent this from happening in the future. If you’re an artist thinking of offering a course through Domestika DONT DO IT. They have also refused to pay artists and been sued before. If you value your customers and students you would take your course off Domestika. Terrible customer service you can’t contact anyone, they have no phone number and won’t reply to your emails. They have limited comments on all their social media and delete comments on LinkedIn. A transparent and trusted company wouldn’t do that unless they have something to hide. Read the reviews here they definitely have something to hide. Do not trust them. Avoid avoid avoid. UPDATE: they have replied to this review claiming that their process is transparent and easy. It is not and they know what they are doing by designing it this way. When you click cancel on your free trial it comes up with another button that says “cancel” when you click that second button it returns you to the previous screen. You would assume that this means you have successfully cancelled, right? No. Their UI is designed to mislead you into first starting a free trial and then secondly mislead you into thinking you have cancelled it. The email “reminders” do not contain any obvious information in the subject line that you will be charged. It says “your free trial is ending soon!” And only in small tiny writing does it say below this that you will be charged. Not to mention that the charge was actually more than what was written in the tiny text in these emails. So if you believe you have cancelled your free trial, and the emails say “your free trial is ending soon!” In subject line - you would reasonably believe that you have successfully cancelled it. Once the charge happened I immediately contacted them and explained what happened and asked for a refund. They refused and then just didn’t reply to any email after that. Poor terrible customer service they don’t care about their customers or artists. They just want your money. Do not believe Domestika’s response to my review. There is a reason why their trust pilot score is so low. Domestika - if your process is so transparent and fair, why didn’t you reply to my emails? Why have you turned off comments on all your social media? Why did you delete my comments on LinkedIn? Is it because your business practices are not actually transparent and fair?