Products not as advertised and they wont refund even if you prove it.
I ordered an item and received a completely different one than advertised. I emailed them about the discrepancy between the image they sent and the advertised product. They offered me a $15 refund to keep the item but when I declined they wanted me to pay to return it for a full refund. When I asked for four emails detailing the difference, the fifth time they responded claiming it was the same despite the images clearly showing it wasn’t. I wouldn’t buy anything from this company. It was a really bad experience with poor service and the product wasn’t what was advertised on the website or in the advert.