Horrible customer service but great products
Horrible customer service but great products. The products transform your skin and it is worth the money. The personalized survey truly helps target your skin concerns and addresses them better than any high end skin care line that generically pumps out products that don’t address all of your specific concerns . It takes into account the climate you live in, your age, the season and how that effects your skin. The ingredients are clinically proven to work and my skin has never felt better. For whatever reason every time I’m about to get my order it is cancelled and I’m notified that I have double ordered (when I check I only have one account and one order) and the order is cancelled but I don’t get the product at all. I’ve contacted the company for months asking why this happens. Sometimes it takes two weeks to have them correct the problem, this time it took them OVER TWO MONTHS for me to get my shipment despite contacting multiple times and requesting to have them send it. I talked to different representatives,I’ve been promised it won’t happen again, and even promised a 20 dollar voucher (which I never received), and expedited shipped product (which also never happened). If you dont have to deal with customer service than this product is well worth it. I’m just amazed at how hard I’ve had to work just to get the stuff and on time and correct shipping errors.