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Jake

澳大利亚

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Bare Cases

Frustrating but issue resolved

Just shocking how bad this company is. It’s been two weeks since I placed my order and I’ve received no communication from them about it. I’ve emailed three times now and received no response from their help team. Assuming my order does arrive, I will be returning it (despite the fact they make you pay for return postage and a 15% restocking fee). I wish I’d looked on here first before ordering, avoid like the plague. Update - I have now since heard back from Bare who said they had stock issues with the product I had ordered. Think comms need to improve but to their credit, they apologised and offered me a full refund.

2024-10-11