The process was not made clear in the…
The process was not made clear in the beginning that no action would be taken for months on my accounts causing a massive drop in credit rating, then when agreements do come around they change rates that were agreed upon at the start. When asked to try to get them to contact creditors to get agreements they basically say no until my account has accrued more money, solicit an extra deposit to get it there and even them no apparent action was taken for months. Deceptively charging monthly fees for programs that do nothing for you other than to leech more money every month. By the end its going to cost much more than the whole original debt where they made it seem that I'd end up paying 40-50% in the beginning.