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Ian Bamforth

英国

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The Tour Guy

Great Tour Bur Rude Office Staff

Complete Skip-the-Line Acropolis & Parthenon Tour with Guided Museum Visit: Tour date 22 June 2026, Tour Guide: Elizabeth The tour was great and well worth the money. Elizabeth took us around both the Acropolis and museum, she was very informative and engaging. The group was small which was beneficial. Cannot fault the tour at all and is highly recommended. The bad: Meeting point was at the tour office at 07:45, the office was open with signs on the door to book in from 07:30. The staff within the office were both rude and condescending to everyone waiting to book in. Despite the sign stating book in from 07:30 the staff shouted at people to get out and terms like “I’ve told you all to wait”, “get in line”, “Don’t interrupt me”. I have used the Tour Guy on many occasions and they have always been great; they need to have a serious look at customer service skills by the office staff in Athens, for the amount paid for this tour I would expect a lot better.

2026-06-23有帮助 1