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HL Chong

新加坡

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Toastyliving

Poor after sales service

Poor after sales service I bought Toasty TV in June 2020 for my mum. It has given us repeated problems such as auto volume tune up and sudden appearance of safe mode screen. The 'customer service' kept asking us to troubleshoot before we can ask their technician to come down as it will cost us $60 per trip if we do not do the online pre-diagnostics. If the 1 year warranty comes with pre criteria, they should at least include in the FAQ in advance. I will not recommend anyone to buy Toasty TV.

2020-11-22