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Hemant Kaushik

美国

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Ornate Home Furniture and Mattress

⚠️ BEWARE

⚠️ BEWARE: Took $7,000 upfront for a Sofa set and not delivering, not replying. This has been the worst furniture buying experience of my life. I spent nearly $7,000 on a sofa set here in April. Over two months later, I have zero furniture, zero delivery dates, and absolutely no answers. I have called over 50 times trying to get an update. The customer service line goes ignored, and the sales team just transfers you in circles. I have been promised manager callbacks multiple times that never happen—including from the customer care manager, Mariana, who promised a call two weeks ago and completely ghosted me. Taking thousands of dollars from a customer and then refusing to communicate is unacceptable business behavior. Save yourself the extreme frustration and buy from a reputable store instead.

2026-06-03