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Jsin

美国

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Trailersplus

Sub Standard Build Quality. Disappointed.

I purchased a 12x6 enclosed Interstate Loadrunner trailer in Reno, NV. The staff was good and buying was made easy. As far as trailer quality goes it was sub standard. The driver side fender is not centered over wheel, there are a half dozen scratches in paint that somebody has failed at trying to cover up with touch up paint, the rear barn style doors do not close very easily as hinges are bent and bottom of door does not seal properly, the decking inside of trailer is loose, the paint on the frame, doors, and hitch is thin and chips very easily. The sun has faded the paint within a mater of a few weeks, the trailer does tow straight but frame and leaf springs squeak really bad and not what you would expect from a new trailer. Disappointing to say the least. Enclosed trailers were very difficult to find during these times with the virus so i did have to settle for a trailer with a 4" drop axle which is no fault of Trailers Plus but when i asked for a quote on a non drop Dexter 3500 lbs axle with electric brakes i was quoted almost $1000 which is ridiculously high and can be found easily for under $400 for the same exact 3500 lbs Dexter Axle with electronic brakes . For a brand new trailer that cost over $4200 there should ne zero manufacturing flaws. The build quality of my trailer is awful and should not have been sold as a new trailer. I expected more from a reputable company like Trailers Plus and Interstate Trailers. Now im stuck with a sub standard trailer that I now know I over paid for.

2020-11-30