Cheap phone. You get what you pay for. Don't buy it!
My husband purchased the Cubot King Kong 7. He thought it was great so I purchased one too because the phone is advertised as waterproof, rugged and shock resistant. Shortly after, my husband's King Kong 7 had screen issues and stopped working. Without question, they offered to send him a new screen which he had installed by a local cell phone vendor. While he was waiting for the new screen he purchased the Cubot 9. Then, my Cubot 7 phone had the same screen problem. After filing complaints and sending them videos of the phone in operation they denied me a replacement screen. They made all kinds of excuses. First they suggested that I wait until they open a store in Mexico (where I live) so that a technician could examine the phone. Of course they had no idea when they would open a store in Mexico. Then they assured me that I needed to return my phone to China for examination because they were sure that replacing the screen wouldn't help. They actually suggested that I damaged this waterproof, rugged, shock resistant phone myself. End of story - after 3 months they ceased communicating and I had to buy a new phone. I imagine many people must be having this same screen issue. The phone is cheap! You get what you pay for - therefore, you pay twice. Terrible product. Terrible service! Don't buy this phone.