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Jonathan Lindner

美国

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Spy Tec GPS

I purchased a device from Spytec

I purchased a device from Spytec. It didn't work, so after several attempts to get it working I sent it back. I did see a few days worth of data before it quit working again, but then I also saw several days of data from before I received the device. I believe they sent me one that had been previously used and returned and they did a poor job of erasing the old data. They did not refund me the cost of the device once I mailed it back- saying they never got it. They did not refund me the monthly subscription fee either. Customer service and tech support was pretty nice, but ultimately it was all a giant waste of time and money. I have no idea how a company can sell you a refurbished device as "new" then refuse to refund you any money once you've returned it. Seems illegal.

2020-11-30