Fraud illegal charges
Signed up for free trail, cancelled it after a few days and even deleted my credit card details. They then illegally and without any instruction, consent and deleted credit card, successfully charged me twice. The subsequent 14 attempts within a 2 hour period was automatically stopped by my bank. Fighting for more than a month with no refund yet. Be careful, they will ask you for even more personal info like copy of passport/ID, bank statements. With this they can just as well be you and do much more harm potentially! Unethical and fraudulent company! Report them to the authorities! UPDATE, still no refund even after sending Bank statement proof, screenshots and other details. They apologise, but allegedly cannot find any record of charges on their system, so no refund even if your own bank shows the charge clear as day.