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MS. CYNTHIA BOUGAARDT

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Elevenforest

Thought I was buying a closing sale…

Thought I was buying a closing sale product made of wool. Turns out all wear polyester printed products appearing to be of wool. One item was missing from my order. I did contact customer services who sent the item , which also turned out to be polyester/nylon. Not a closing sale as now find advertising on phone for same products.

2024-11-25
Elevenforest

Ordered on 4/10/24

Ordered on 4/10/24. Thought as billed Icelandic sweaters thought they would be hand knitted or at worst knitted machine work. Package of 4 items plus free pair socks ( they at least look semi authentic) arrived 21/10/24. Had ordered 5 items plus free socks. Have sent email to their customer services today 21/10/24 with photos of package resealed by sellotape. Have asked for missing item or refund. Await reply. Would not buy again. Only gave 3 stars as 5 items of 6 arrived and hope SOME use may be made of them.

2024-10-21有帮助 1