Why am I paying for shipping if you cannot tell me when my items will arrive?
I have multiple pairs of their sneakers and have no complaints however customer service is the worst. I placed an order for shoes, a couple days later on a Thursday I get an email stating that my order has shipped. The following Tuesday I received A second email stating that the order is packed and ready to go but has not been shipped. I need the shirts for my husband’s birthday the following Monday. Monday comes and goes I got a second email stating the items have shipped again and then two other email saying they are delayed. They do not finally show up until the Saturday following my husband‘s birthday. I don’t understand how such a large company can have such issues in telling you When your items will arrive! I am paying them for shipping yet my items do not arrive when I need them I will never ever ever buy from this company again I don’t care if I like their shoes or not horrible horrible shipping and customer service. On cloud you suck.