Love it and hate it
I love, love this product line. Unfortunately, I don’t love my customer experience. While the emails & marketing all consistently present a customer-first ideology, the truth is much different. Every single one of my orders has taken an inordinate amount of time to arrive. And when I reached out to ask for customer support I was basically told how to address the problem myself instead of just fixing it for me...ultimately costing even more time. Super frustrating but the product itself is awesome.