I'm incredibly upset with the customer…
I'm incredibly upset with the customer service I encountered. I bought a product at a discounted during 1111 events in low price, then Shopee cancel my order. When I asked for an explanation, they initially cited an incorrect address. However, despite providing evidence to the contrary, they then claimed the packaging of seller didn't meet their requirements, leading to the cancellation. My complaint to customer service resulted in a generic response with no specific details provided. Adding to the frustration, there was no willingness to offer compensation. This entire experience has been thoroughly disappointing. It seems like they encourage customers to reach out publicly, but behind the scenes, they provide unsatisfactory answers just to silence the issue.