Rip-off Company confirmed
In December 2020, the company was contracted to put together a $1,300 package that included a copyrighted logo, business cards, and a completed website with no additional fees for 3 years. The original cost was $300 without the website. The first guy asked for additional fees in order to lock in the logo. The offer was increased after charging another $600. After not seeing the results and request for more money, scam artist #1 is replaced by scam artist #2 who claims he is one of the owners that is personally taking over the project. In order to complete everything properly, the total fees went to $1,300 so that it would be a complete package handled by the owner. Meanwhile, there is a 30-day refund policy that they refused to honor. I requested the refund within the time frame, but they say we never give refunds. The website was never fully functional as expected. In March I get an email saying I need to pay another $700 because WordPress fees have gone up. If I don't pay, the website will be pulled. After calling and complaining, a 3rd representative got involved. He states that all their people were fired and they are re-focused on customer service. He is the project manager, and will personally manager our project. We just need to trust him 1% and pay the $700. When asked why haven't we received anything but a broken website for $1,300, he said he can fix everything if I just pay. I asked about my logo and business cards I never received. His response, they got rid of those people who promised those things. He said he would look into it. I said is Luke one of the owners? He said yes. Is he still working for the company? He said yes. I said why not ask him about the things I have already paid for, but never received. His response, just trust me 1% and pay the $700 and everything will be taken care of. Information containing who is running the company is not available. This is without a doubt a Rip Off Company that has similar complaints with the BBB and others.