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Beth Crittenden

美国

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PROVEN Skincare

I paid $128 to get much worse skin

I paid $128 to get much worse skin. Their customer service was cheerful but did not coordinate well with other departments from the beginning. So, it took longer to get here than the 2-3 days they claimed. I appreciate we are in a pandemic but I think they could set expectations differently. After an initial terrible experience with it, I wrote in and someone recommended a regimen. I followed it to the letter for 2 rounds of 4 days and my skin was still worse than when I started it. No refunds or exchanges, they said they would replace one of the products with a different formulation. Not willing to try again after the first round worked so poorly. I regret believing their ad. Buyer beware.

2021-02-25有帮助 2