If you want customer service, it's not Mcfeelys
If you want customer service and support think twice about Mcfeelys! They ship USPS and after several requests for help on a lost shipment, they FINALLY responded saying they showed it delivered. Never received it! Course USPS is just about as helpful as Mcfeelys!!!! Contacted Mcfeelys again and the same response, We show it delivered!! I deal with all types businesses - Online Metals, Amazon, McMaster-Carr, and more. These companies actually respond to clients quickly unlike Mcfeelys, they actually help solve the issue unlike Mcfeelys, and in the case of a lost shipment, REPLACE the shipment without question and ask if there is anything else they can do for us, UNLIKE MCFEELYS!! Now keep in mind I had used Mcfeelys for the better part of 16 to, well years!!! I am a one man shop, so companies like Mcfeelys that won't support small businesses, just aren't needed. Who can,afford to waste money on lost shipments and lose clients from vendors not responding!!? I'll go back to using Phillips drive screws! Pardon the pun, SCREW MCFEELYS AND THEIR SLOW WEBSITE TO BOOT!!