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cara green

美国

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Nihao Jewelry

POOR QUALITY & CUSTOMER SERVICE!!

I bought over 200 phone cases at wholesale costs. 62 of them were poor quality and would not be bought by any of my customers. Each customer service person would send me to another person to contact and it was like I was going in circles getting nowhere. Two of the contacts ignored my messages and the remaining hopeful one closed my refund request ticket to where I could no longer speak to them either. They said the cases weren't broken so they were normally not accepted unless broken but I could still send back...confusing. All I wanted was a return address to start return process and refund for the 3 cases I never received but no luck. I now have 62 useless cases I cannot sell AND a credit to my NIHAO account for several cases they didn't have in stock during shipment. I don't want the credit, I want my money. Its so sad it came to this, the remaining cases are great! DO NOT ORDER FROM THIS CROOKED COMPANY, THEY DO NOT CARE ABOUT THE CONSUMER!!

2020-12-14有帮助 4