Eindelijk een antwoord terug van Dodax...
Vanmorgen ontving ik 3 gelijke mails terug als antwoord op 3 door mij aan Dodax gestelde vragen: Dear Customer, Thank you for your email. Please find below useful information about your order history. You can view the status of your order at any time in your Dodax MyAccount Section under "My orders". If your order has the status "shipped", you should usually receive it within a few days. If your order or parts of it are marked as "cancelled", your order could unfortunately not be executed. Regarding the payment modalities for canceled orders/order items: - Payments via Paypal or credit card or any other will be refunded via your chosen payment method. The repayments are sent to our payment service provider, who then forwards them to the respective payment provider. You should therefore get the amount back within a few days, this varies from payment method to payment method, in the same way that you used to pay. If you do not receive the payment back within a few days, please contact us again. Alternatively, you can of course always request a chargeback with your credit card company, Paypal or the payment method provider you used. We always used to provide payment methods that are secure and where you as a buyer are fully protected and can chargeback. Information on returns can also be found in your My Account overview. Thank you for contacting us. Kind regards, Dodax Customer Service