I am currently still waiting for my…
I am currently still waiting for my issue with G2G to be properly resolved, and I will update this review depending on how the case is handled. I purchased an item that was described as Claude AI Pro access/account for 6 months. However, the seller did not provide valid access. Instead of receiving proper login details or a clear activation process, I received random-looking usernames and passwords that did not work and did not match the usual Claude AI login method, where an email address and password are required. I reported the issue several times through the platform and requested a refund. The seller wrote in the chat that he wanted to refund me, but when I formally requested the refund through the report/refund process, he did not approve or process it. Instead, after each report, he kept generating new login details that still did not work and did not solve the problem. I also contacted G2G Support and provided screenshots, the invoice, and further explanations showing that the item I received did not match the description. Unfortunately, the support ticket was marked as resolved, even though I have not received a working item and have not received a refund yet. From my side, the case is therefore clearly not resolved. What worries me most is that my account now appears to be blocked or restricted simply because I asked for a proper solution in this dispute. I only asked for a fair resolution, either a working item as described or a refund. I am still waiting for G2G to review the situation carefully and resolve the issue fairly. I will keep this review updated if G2G provides a proper solution.