They do not clarify about shipping fee
They do not clarify about shipping fee. I have ordered contact lenses and put more stuff on my order to receive free express shipping, I paid over 100USD.. and still ended up paying for the delivery. The delivery fee ended up on 45USD, ALMOST HALF OF THE PRICE OF THE ORDER. I have reached to pinky paradise to discuss the issue, and for past 3 times I have not been answered to my question. “Does free express shipping also not cover the delivery fee?” ONE QUESTION. Every single time I got text which said “please wait for your order” or “that doesn’t include the Saturday or Sunday” .. my package arrived on a Friday morning! Where the deliver expected a payment for the delivery, so I said no since it’s not something I was informed about. The package ended up being taken away by the courier and demanding from me to pay the delivery fee. First after mailing with Pinky Paradise for past 4 days, they finally answered my question with long mail explaining that they DO NOT COVER the TAXES for DELIVERY FEE. Then what does the free express shipping cover? Delivery from their company to the mail box? And afterwards I gotta pay the rest ? Ridiculous. Ps: I wrote a review on their website about this issue. The REVIEW GOT TAKEN DOWN.