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Mashup & Cozy Condition

美国

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Atlanl

Buyer beware

Buyer beware! Ordered and only one of nine items arrived blamed it on carrier. After months of back forth this is response from Atlanl. Okay, after the pants are returned to the overseas warehouse, we will arrange to resend it to you, please wait patiently for a while. Regarding the 3 orders that were not received before, we verified with the logistics provider that your package has been successfully delivered, and the logistics also showed that the delivery was successful. As we said before we will definitely give you a claim or free reissue if we lose your package, however, both the logistics provider's investigation and the logistics information show that the package has been delivered successfully, also we have emailed you the shipping and arrival information for each order, in general we have completed the entire order process and we Have fulfilled the obligation of the entire order, the order time is relatively long from now, normally it is not within our acceptance range so after reconfirming that this does not belong to the scope of free reissue, hope you can understand. Since you are our old customer, we have been trying our best to solve your problem, but it is too costly for us to resend 3 orders for free, if you still want to reissue it, we may need you to bear a certain cost. We will also apply to the leader for a preferential price. This is the best we can do at the moment, hope you can understand, thank you.

2023-03-29有帮助 1