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Greg Tan

美国

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BWSS Fit

Eight months later, no dumbells. Waste of time.

1st Order in Aug 2020: Told there were "issues with shipping company, who lost your order" in December, FOUR MONTHS LATER. 2nd Order in Dec 2020: Reassured their "new better shipping company" would get me the dumbbells by Jan 18. Found out today in March (FOUR MONTHS LATER) that they lost the product again. It's been eight months. These people have now offered to send me the dumbbells for free - but they can't even get these free dumbbells to their customers. The most ridiculously inept, ludicrous stories. They lead you on, but can't commit to sending anything. Horrible experience, and what a shame trying to support a small business. Forget it, don't waste your time. The money they spend on Facebook advertising would be better spent actually trying to deliver products to customers. They keep having sales to increase orders, but have no inventory to deliver (or hopeless operational ability to actually deliver product to customers).

2021-03-11有帮助 1