Barb is the only ok person there!
Barb, customer service, is the only person there, I think, that has NOT sold their sole to the devil. Canyon has lied and anyone using this company after reading this review gets what they get! This company takes your money, charges thousands of dollars and does very little to help you. I have the proof if you need it, just look at the money they have taken from me and the judgements that they just let happen without even trying to defend me. They do not want to use the money that you pay them for the help they promise at the beginning of this scam. They just let you go to court with no defense and let judgements go against you. My stress level is higher now then when I was in a war zone! They will not care “for real” about your situation, the customer service people act like they do, and they do nothing to help and maybe 10% of the time return a call with any information to help you. My credit and reputation is worse than the worst person out there now, but I have never missed a payment, even added money that they never said I would have too. Was paying over $1,000 a month and not one thing has been paid off or even attempted to be paid off in 2 years. So many hidden fees hardly any money goes to your bills. People needing help, beware! Check BBB, they have high ok rating, but read ALL the reviews. BBB gets paid off I know for a fact now! They will tell you this is easy and you will be happy, sign this massive contract and it will be good. They lie! It is a scam! They have destroyed my trust in anyone calling me selling me help or anything! Never felt this way in my life! Worst money scam I have experienced in my life. Retired military, disabled, anything, they DO NOT CARE!