These scammers should be locked up
My first mistake was buying their product. My second mistake was not trying to return it at the first sign of problems. Not that it would have mattered - Creality's support policy is to send links to youtube videos that temporarily solve the problem until you are past the 14 day return window. I ended up just mailing it back to them and after a series of lies from them ("we never sent you a return address", "okay, we sent you a return address but we lost it", "ok, we have it but you sent it to a third party warehouse, even though you sent it to the address on the page we sent you a link to"), they are refusing to refund my money. Why are these criminals not in jail? I have the detailed account chronicled on a web page but this site doesn't let me post links.