Consistent Quality
I only discovered Right Stuf Anime this last year, early 2020 or so, but since I found them, I have been constantly buying merch from them. As others have said, I have personally never had a negative experience with them. I'll be honest, in the past half year or so, I have bought a TON of stuff from them; blurays, light novels, manga, and figures. Not one of the many many items that I have purchased have arrived damaged in any form. From what I've seen, they take extra care in their packaging. I haven't ever paid for the priority shipping, so I can't speak to the speed of that, but it does take more time for my packages to arrive thatn if I were to buy them from say Amazon. However, to my knowledge, Right Stuf operates out of a single warehouse, and they happen to be halfway across the country from me. They're definitely not a megacorporation like Amazon, which is why they don't have the same amount of resources to just blast out packages like crazy. I'm totally cool to wait a little longer to get my stuff, though, simply because of the care they seem to have for their customers, and some of the awesome deals I've gotten from them. They also have an annual membership you can purchase for $18 a year, and in my mind, it's definitely worth it. You get small to large price chops on many items, plus once in a while an early sneak peek at certain deals. I will say, some of their exclusive products can tend to be a bit pricy at times, but with how scarce/nonexistent certain western releases for anime products can be, I'm just glad some of the shows I love have physical media available at all. Overall, I am definitely going to be continuously shopping from Right Stuf for the forseeable future, unless they somehow majorly change some of their practices for the worse or something. I would absolutely recommend Right Stuf Anime for any fan looking to get their hands on a little to a lot of anime merchandise.