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Nick theboatman

英国

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UMIDIGI

Good company - beware of support loops and no-fixes - alarm function faulty

So the phone is good (in principle) and inexpensive... BUT The system doesnt come up 5 mins before an alarm is due to go off (standard RTC/Android function) meaning that you either leave the phone on over night (drains battery, overnight notification pings, etc...) or you use another manufacturer's phone as an alarm clock... Tech support started on this 2 months ago, disappeared into a support loop (including the trouble ticket being closed down and a loss of the history... 23 e-mails exchanged at this point (fortunately I have the history)). It looks to me like there has been a deliberate coding "patched out" thing here... Hope they fix it... otherwise this one goes into the round storage box. Expensive exercise (in time).

2024-12-06