Poor communication abd mediocre product
The communication was not great. I sent multiple messages to find out when mu order would ship/deliver, and if I could fet a tracking number. A week later, the response was, we don't use tracking numbers, and if you don't receive it it within 3 to 5 days, we can process a new order. A week after that, I did receive it in the mail. The online pictures made the tag look like it was textured or 3 dimensional. What I did receive,was a computer printed picture on the tag. Pretty disappointing. This was a Christmas gift for a friend. I would have returned it if our gift exchange wasn't literally the day after I got in the mail. I would not buy from them again or recommend.